:root{--desktop-bg:#f4f5f8;--desktop-card:#fff;--desktop-ink:#1e293b;--desktop-muted:#7d8797;--desktop-orange:#ff7900;--desktop-orange-soft:#fff2e4;--desktop-border:#e9ebef;--desktop-green:#10a66a}
body{background:var(--desktop-bg)}.desktop-shell{grid-template-columns:232px minmax(0,1fr);min-height:100vh}.desktop-side{background:#fff;color:#445064;border-right:1px solid var(--desktop-border);box-shadow:4px 0 20px #23314b08;padding:22px 14px}.desktop-side .brand{color:#202a39;margin:0 8px 32px}.desktop-side .logo{background:linear-gradient(145deg,#ff8c21,#ed5d00)}.desktop-side .nav{padding:13px 12px;color:#596579}.desktop-side .nav:hover{background:#fff4e8;color:#d96300;transform:none}.desktop-side .nav.active{color:#e96900;background:#fff0df;box-shadow:none}.desktop-side .nav-icon{font-weight:800}.desktop-side-footer{margin-top:auto;padding:13px;border:1px solid #ffe0bf;border-radius:14px;background:#fff9f2;color:#887663;font-size:11px;line-height:1.45}.desktop-shell .content{max-width:none;padding:0 24px 24px}.desktop-top{position:sticky;z-index:10;top:0;margin:0 -24px 22px;padding:15px 26px;background:#fff;border-bottom:1px solid var(--desktop-border)}.desktop-top h1{font-size:21px;letter-spacing:-.3px}.desktop-top .shop-logo{background-color:#fff2e4;color:#ed7400}.desktop-header-tools{display:flex;align-items:center;gap:10px}.desktop-header-metric{display:grid;min-width:85px;padding:8px 13px;border:1px solid var(--desktop-border);border-radius:13px;text-align:center}.desktop-header-metric span{color:var(--desktop-muted);font-size:10px}.desktop-header-metric strong{font-size:18px}.desktop-header-metric.done strong{color:var(--desktop-green)}.desktop-header-tools .action{font-size:12px;padding:9px 13px}.desktop-page{max-width:1680px;margin:0 auto}.desktop-issue-layout{display:grid;grid-template-columns:290px minmax(0,1fr);gap:16px;min-height:calc(100vh - 128px)}.desktop-queue,.desktop-issue-main,.desktop-options-card{border:1px solid var(--desktop-border);border-radius:16px;background:var(--desktop-card);box-shadow:0 5px 24px #202d4210}.desktop-queue{display:flex;flex-direction:column;padding:17px 14px;min-height:620px}.desktop-section-heading,.desktop-issue-toolbar,.desktop-customer-toolbar,.desktop-commit-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.desktop-section-heading h2,.desktop-issue-toolbar h2{margin:1px 0;font-size:18px}.desktop-eyebrow{margin:0;color:#9aa2ae;font-size:10px;font-weight:800;letter-spacing:.1em}.desktop-counter{display:grid;place-items:center;min-width:29px;height:29px;border-radius:9px;background:var(--desktop-orange-soft);color:#df6700;font-size:12px;font-weight:800}.desktop-queue-list{display:grid;align-content:start;gap:8px;margin:16px 0;overflow:auto}.desktop-queue-item{display:flex;align-items:center;gap:10px;width:100%;padding:10px;border:1px solid #eceef2;border-radius:12px;background:#fff;text-align:left;color:var(--desktop-ink)}.desktop-queue-item.active{border-color:#ff9e4d;background:#fff8f0}.desktop-avatar{display:grid;flex:0 0 36px;place-items:center;width:36px;height:36px;border-radius:50%;background:#fff0df;color:#ed7909;font-size:16px;font-weight:800}.desktop-queue-copy{display:grid;min-width:0;flex:1;gap:3px}.desktop-queue-copy strong,.desktop-queue-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.desktop-queue-copy strong{font-size:12px}.desktop-queue-copy small{color:var(--desktop-muted);font-size:10px}.desktop-queue-item>b{color:#dc6900}.desktop-empty-queue{margin:auto 5px;color:#929baa;font-size:12px;line-height:1.6;text-align:center}.desktop-add-client{margin-top:auto;width:100%}.desktop-issue-main{padding:19px;min-width:0}.desktop-auto-toggle{display:flex;align-items:center;gap:8px;color:#4d5b6e;font-size:11px;font-weight:700}.desktop-auto-toggle input{accent-color:var(--desktop-orange)}.desktop-search-card{display:flex;gap:9px;margin:16px 0 9px}.desktop-search-card input,.desktop-scan-row input{min-width:0;flex:1;border:1px solid var(--desktop-border);border-radius:11px;padding:12px 13px;background:#fff;color:var(--desktop-ink);font:inherit}.desktop-search-card .action{white-space:nowrap;background:var(--desktop-orange);border-color:var(--desktop-orange)}.desktop-issue-main>.status{min-height:20px;margin:7px 0 12px;color:#778195;font-size:12px}.desktop-welcome{display:grid;place-items:center;min-height:400px;color:#9ca5b2;text-align:center}.desktop-welcome>span{display:grid;place-items:center;width:70px;height:70px;border-radius:20px;background:#fff3e8;color:#fa810c;font-size:34px}.desktop-welcome h2{margin:14px 0 2px;color:#364153;font-size:20px}.desktop-welcome p{max-width:430px;margin:0;font-size:13px;line-height:1.6}.desktop-customer-card{display:flex;justify-content:space-between;align-items:center;margin:8px 0 17px;padding:16px 20px;border:1px solid #f2e7db;border-radius:14px;background:linear-gradient(105deg,#fffaf5,#fff)}.desktop-customer-main{display:flex;align-items:center;gap:12px}.desktop-avatar.large{width:53px;height:53px;font-size:22px}.desktop-customer-card h2{margin:3px 0 2px;font-size:20px}.desktop-customer-card .desktop-customer-main>div>span{color:#828b99;font-size:12px}.desktop-customer-total{display:grid;justify-items:end}.desktop-customer-total strong{color:var(--desktop-orange);font-size:38px;line-height:1}.desktop-customer-total span{color:var(--desktop-muted);font-size:11px}.desktop-customer-spotlight{animation:desktopSpotlight 1.8s ease}.desktop-customer-toolbar{margin:5px 0 10px}.desktop-customer-toolbar>div:first-child{display:grid;gap:3px}.desktop-customer-toolbar small{color:var(--desktop-muted);font-size:10px}.desktop-mode-switch{display:flex;padding:3px;border-radius:10px;background:#f1f2f5}.desktop-mode-switch button{border:0;border-radius:8px;padding:8px 11px;background:transparent;color:#667085;font-size:11px;font-weight:700}.desktop-mode-switch button.active{background:#fff;color:#e16a00;box-shadow:0 1px 4px #1f29331c}.desktop-parcel-table{overflow:auto;border:1px solid var(--desktop-border);border-radius:12px}.desktop-parcel-head,.desktop-parcel-row{display:grid;grid-template-columns:32px minmax(110px,1.2fr) minmax(90px,.8fr) minmax(135px,1fr) minmax(90px,.75fr) minmax(100px,.75fr);align-items:center;gap:8px;min-width:720px;padding:10px 12px}.desktop-parcel-head{background:#fafafa;color:#768195;font-size:10px;font-weight:800}.desktop-parcel-row{border-top:1px solid #eff0f2;color:#364153;font-size:11px}.desktop-parcel-row input{accent-color:var(--desktop-orange)}.desktop-parcel-row b{justify-self:start;padding:6px 9px;border-radius:8px;background:#fff2e2;color:#ca700f;font-size:10px}.desktop-parcel-row b.verified{background:#e9f8f0;color:#168757}.desktop-scan-row{display:flex;align-items:center;gap:9px;margin:11px 0}.desktop-scan-row>span{min-width:42px;color:#747f90;font-size:11px;text-align:right}.desktop-photo-panel{display:grid;grid-template-columns:150px minmax(0,1fr);gap:8px;margin:10px 0;padding:12px;border:1px solid #f1e4d8;border-radius:12px;background:#fffcf9}.desktop-photo-panel>p{grid-column:1/-1;color:var(--desktop-muted);font-size:12px}.desktop-photo-qr{grid-row:span 5;display:grid;justify-items:center;align-content:center;gap:5px;padding:8px;border-radius:10px;background:#fff}.desktop-photo-qr img{width:130px;height:130px}.desktop-photo-qr span{font-size:9px;color:var(--desktop-muted)}.desktop-photo-item{display:flex;justify-content:space-between;align-items:center;padding:7px 9px;border-radius:8px;background:#fff;font-size:10px}.desktop-photo-item b{color:#a3723f;font-size:10px}.desktop-commit-row{padding-top:11px;border-top:1px solid var(--desktop-border);color:#768195;font-size:11px}.desktop-commit-row .action{background:var(--desktop-orange);border-color:var(--desktop-orange)}.desktop-commit-row .action:disabled{opacity:.4}.desktop-modal-backdrop{position:fixed;z-index:10000;inset:0;display:grid;place-items:center;padding:20px;background:#101828a8;backdrop-filter:blur(5px)}.desktop-mode-dialog{width:min(490px,100%);padding:30px;border:1px solid #fff;border-radius:22px;background:#fff;text-align:center;box-shadow:0 30px 90px #06132b4a}.desktop-mode-icon{display:grid;place-items:center;width:58px;height:58px;margin:0 auto 14px;border-radius:17px;background:var(--desktop-orange-soft);color:var(--desktop-orange);font-size:30px;font-weight:800}.desktop-mode-dialog h2{margin:6px 0;font-size:25px}.desktop-mode-dialog>p:not(.desktop-eyebrow){color:#788394;font-size:13px;line-height:1.55}.desktop-mode-buttons{display:flex;gap:10px;margin-top:22px}.desktop-mode-buttons button{flex:1}.desktop-options-card{max-width:900px;margin:0 auto;padding:24px}.desktop-options-card h2{margin:4px 0 18px}.desktop-setting-row{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:17px 0;border-top:1px solid var(--desktop-border)}.desktop-setting-row>span:first-child{display:grid;gap:5px}.desktop-setting-row small{max-width:560px;color:#818b9a;font-size:12px;line-height:1.5}.desktop-setting-row input{accent-color:var(--desktop-orange)}
@keyframes desktopSpotlight{0%,100%{box-shadow:0 0 0 0 #ff870000}35%{box-shadow:0 0 0 5px #ff87002b}}
@media(max-width:1200px){.desktop-shell{grid-template-columns:195px minmax(0,1fr)}.desktop-shell .content{padding-inline:16px}.desktop-top{margin-inline:-16px;padding-inline:17px}.desktop-issue-layout{grid-template-columns:230px minmax(0,1fr)}.desktop-header-metric{min-width:65px;padding:7px}.desktop-header-tools{gap:6px}}

/* Desktop readability pass and team messenger */
:root{--desktop-ink:#17213b;--desktop-muted:#64718c;--desktop-border:#dfe6f4;--desktop-blue:#3458e8;--desktop-blue-soft:#edf2ff;--desktop-violet:#7658e8}
body:has(.desktop-shell){color:var(--desktop-ink);background:radial-gradient(ellipse at 8% 4%,#e4f1ff 0,transparent 34%),radial-gradient(ellipse at 96% 95%,#efe8ff 0,transparent 33%),#f4f7fc}
.desktop-shell,.desktop-shell button,.desktop-shell input,.desktop-shell select,.desktop-shell textarea{font-family:"Segoe UI",Arial,sans-serif}
.desktop-shell .content{font-size:14px;line-height:1.5}
.desktop-top{box-shadow:0 5px 24px #2539610b}
.desktop-top h1{color:#17213b;font-size:23px;font-weight:750}
.desktop-top .sub,.desktop-top p{color:#53627f;font-size:13px}
.desktop-topnav{background:#ffffffed;backdrop-filter:blur(16px);border-bottom-color:#dce5f4}
.desktop-topnav .nav{min-height:42px;font-size:13px;font-weight:650}
.desktop-topnav .nav.active{background:linear-gradient(130deg,#4267f3,#7359e8);color:#fff;box-shadow:0 5px 14px #5265e43c}
.desktop-page h2,.desktop-page h3{color:#17213b;letter-spacing:-.2px}
.desktop-page p,.desktop-page small,.desktop-page label{line-height:1.55}
.desktop-page input:not([type=checkbox]),.desktop-page select,.desktop-page textarea{min-height:42px;border:1px solid #d9e2f2;border-radius:11px;background:#fff;color:#18243d;font:inherit}
.desktop-page input:focus,.desktop-page select:focus,.desktop-page textarea:focus{outline:3px solid #5878f226;border-color:#7189f4}
.desktop-page button,.desktop-page .action{transition:background .16s ease,border-color .16s ease,box-shadow .16s ease,transform .16s ease}
.desktop-page button:focus-visible,.desktop-page a:focus-visible,.desktop-page input:focus-visible,.desktop-page select:focus-visible,.desktop-page textarea:focus-visible{outline:3px solid #5878f266;outline-offset:2px}
.desktop-page .panel,.desktop-page .card,.desktop-queue,.desktop-issue-main,.desktop-options-card{border-color:#e0e7f3;box-shadow:0 10px 34px #263b620c}
.desktop-page table th{color:#435271;font-size:12px;font-weight:750}
.desktop-page table td{color:#26334e;font-size:13px}
.desktop-page .status,.desktop-page .hint,.desktop-page .muted{color:#5f6e8b}
.desktop-queue{background:linear-gradient(160deg,#fff,#fafdff)}
.desktop-section-heading h2,.desktop-issue-toolbar h2{font-size:19px}
.desktop-queue-item{min-height:58px;border-color:#e5eaf4}
.desktop-queue-copy strong{color:#1c2944;font-size:13px}
.desktop-queue-copy small{color:#63718c;font-size:11px}
.desktop-issue-main{padding:22px}
.desktop-search-card input,.desktop-scan-row input{min-height:46px;font-size:14px}
.desktop-parcel-head{background:#f3f6fc;color:#52617d;font-size:11px}
.desktop-parcel-row{font-size:12px}
.desktop-setting-row{color:#1c2944}
.desktop-setting-row small{color:#5f6e8b;font-size:13px}
.desktop-options-card code{color:#405170}
.desktop-chat-messenger{display:grid;grid-template-columns:minmax(270px,320px) minmax(0,1fr);height:calc(100vh - 218px);min-height:570px;max-height:900px;max-width:1500px;margin:0 auto 24px;overflow:hidden;border:1px solid #dbe4f2;border-radius:23px;background:#fff;box-shadow:0 22px 65px #26396016;animation:desktopMessengerIn .3s ease both}
.desktop-chat-sidebar{display:flex;min-width:0;flex-direction:column;padding:20px 15px 14px;border-right:1px solid #e2e9f4;background:linear-gradient(165deg,#fbfdff,#f5f7fd)}
.desktop-chat-sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:2px 4px 19px}
.desktop-chat-brand{display:flex;align-items:center;gap:11px;min-width:0}
.desktop-chat-brand .desktop-chat-icon{width:42px;height:42px;flex:0 0 42px;border-radius:14px;background:linear-gradient(145deg,#4d7cff,#7959eb);color:white;box-shadow:0 8px 18px #5d70e93d;font-size:20px}
.desktop-chat-brand p{margin:0;color:#7785a2;font-size:9px;font-weight:800;letter-spacing:.12em}
.desktop-chat-brand h2{margin:1px 0 0;color:#1a2744;font-size:20px;letter-spacing:-.4px}
.desktop-chat-live{display:flex;align-items:center;gap:6px;padding:6px 9px;border:1px solid #d7f1e4;border-radius:20px;background:#f0fbf5;color:#278356;font-size:10px;font-weight:700;white-space:nowrap}
.desktop-chat-live i,.desktop-chat-room-status i{width:7px;height:7px;border-radius:50%;background:#2dc77a;box-shadow:0 0 0 3px #2dc77a22}
.desktop-chat-sidebar-user{display:flex;align-items:center;gap:11px;margin:0 0 18px;padding:12px;border:1px solid #e3e9f4;border-radius:15px;background:#fff;box-shadow:0 4px 14px #1d31500a}
.desktop-chat-user-avatar{display:grid;flex:0 0 40px;place-items:center;width:40px;height:40px;border-radius:13px;background:linear-gradient(145deg,#e8efff,#f0eaff);color:#5366d9;font-size:17px;font-weight:800}
.desktop-chat-sidebar-user>div{display:grid;min-width:0;gap:2px}
.desktop-chat-sidebar-user strong{overflow:hidden;color:#273550;font-size:12px;text-overflow:ellipsis;white-space:nowrap}
.desktop-chat-sidebar-user small{overflow:hidden;color:#7885a0;font-size:10px;text-overflow:ellipsis;white-space:nowrap}
.desktop-chat-section-label{margin:0 8px 9px;color:#8490a9;font-size:10px;font-weight:800;letter-spacing:.1em}
.desktop-chat-room-list{display:grid;align-content:start;gap:7px}
.desktop-chat-room{display:flex;align-items:center;gap:10px;width:100%;min-width:0;padding:11px 9px;border:1px solid transparent;border-radius:14px;background:transparent;color:#273550;text-align:left;cursor:pointer}
.desktop-chat-room:hover{border-color:#e5eaf6;background:#fff}
.desktop-chat-room.active{border-color:#d9e1ff;background:linear-gradient(105deg,#edf2ff,#f6f3ff);box-shadow:0 5px 13px #405ee50e}
.desktop-chat-room-avatar{display:grid;flex:0 0 42px;place-items:center;width:42px;height:42px;border-radius:14px;background:#e9efff;color:#5069e4;font-size:20px;font-weight:700}
.desktop-chat-room-avatar.support{background:#f0eaff;color:#7858df}
.desktop-chat-room-avatar.general{background:#e7f1ff;color:#4d70df}
.desktop-chat-room-copy{display:grid;flex:1;min-width:0;gap:3px}
.desktop-chat-room-copy b{color:#26344f;font-size:13px}
.desktop-chat-room-copy small{overflow:hidden;color:#75819a;font-size:10px;text-overflow:ellipsis;white-space:nowrap}
.desktop-chat-room-meta{display:grid;justify-items:end;gap:4px}
.desktop-chat-room-meta i{min-height:12px;color:#8995ad;font-size:9px;font-style:normal}
.desktop-chat-room-meta em{padding:3px 6px;border-radius:7px;background:#e8edff;color:#6171c4;font-size:9px;font-style:normal;font-weight:700}
.desktop-chat-sidebar-foot{display:flex;align-items:center;gap:9px;margin-top:auto;padding:12px 8px 3px;border-top:1px solid #e4eaf4}
.desktop-chat-secure{display:grid;place-items:center;width:30px;height:30px;border-radius:10px;background:#eaf8f1;color:#2b9b68}
.desktop-chat-sidebar-foot>span:last-child{display:grid;gap:2px}
.desktop-chat-sidebar-foot b{color:#52617d;font-size:10px}
.desktop-chat-sidebar-foot small{color:#8994a9;font-size:9px}
.desktop-chat-conversation{display:flex;min-width:0;min-height:0;flex-direction:column;background:linear-gradient(180deg,#fff,#fcfdff)}
.desktop-chat-conversation-head{display:flex;align-items:center;gap:12px;min-height:80px;padding:14px 22px;border-bottom:1px solid #e8edf5;background:#ffffffed}
.desktop-chat-current-room{display:grid;min-width:140px;gap:3px}
.desktop-chat-current-room h2{margin:0;color:#1b2844;font-size:17px}
.desktop-chat-current-room p{margin:0;color:#77839b;font-size:11px}
.desktop-chat-search{display:flex;align-items:center;gap:8px;width:min(260px,30%);min-height:38px;margin-left:auto;padding:0 11px;border:1px solid #e2e8f3;border-radius:11px;background:#f8faff;color:#71809d}
.desktop-chat-search span{font-size:19px}
.desktop-chat-search input{width:100%;min-height:34px!important;padding:0;border:0!important;background:transparent!important;box-shadow:none!important;font-size:12px!important}
.desktop-chat-room-status{display:flex;align-items:center;gap:7px;color:#4d866a;font-size:10px;font-weight:700;white-space:nowrap}
.desktop-chat-message-area{display:flex;flex:1;min-height:0;flex-direction:column;padding:16px 22px 8px}
.desktop-chat-date-label{display:flex;align-items:center;gap:12px;margin:0 0 15px;color:#8a96ad;font-size:10px}
.desktop-chat-date-label:before,.desktop-chat-date-label:after{height:1px;flex:1;background:#e8edf5;content:""}
.desktop-chat-messages{display:flex;flex:1;min-height:180px;flex-direction:column;gap:16px;overflow:auto;padding:6px 5px 12px;scrollbar-color:#cdd7ea transparent;scrollbar-width:thin}
.desktop-chat-message{display:flex;align-items:flex-end;gap:9px;max-width:min(82%,700px);animation:desktopMessageIn .18s ease both}
.desktop-chat-message.mine{align-self:flex-end;flex-direction:row-reverse}
.desktop-chat-message-avatar{display:grid;flex:0 0 30px;place-items:center;width:30px;height:30px;margin-bottom:3px;border:1px solid #e4eaf4;border-radius:11px;background:#f0f4fc;color:#536581;font-size:12px;font-weight:800}
.desktop-chat-message-avatar.admin{border-color:#e1d9ff;background:#f1edff;color:#7258d8}
.desktop-chat-message-content{display:grid;min-width:0;gap:5px}
.desktop-chat-message-content>header{display:flex;align-items:center;gap:7px;min-width:0;padding:0 3px}
.desktop-chat-message-content>header strong{overflow:hidden;color:#52617c;font-size:11px;text-overflow:ellipsis;white-space:nowrap}
.desktop-chat-message-content>header time{margin-left:auto;color:#929db1;font-size:9px;white-space:nowrap}
.desktop-chat-admin-tag{padding:2px 5px;border-radius:5px;background:#f0ebff;color:#725bd0;font-size:8px;font-weight:800;white-space:nowrap}
.desktop-chat-message-origin{padding-left:3px;color:#8491a8;font-size:9px}
.desktop-chat-bubble{max-width:100%;padding:10px 13px;border:1px solid #e5eaf3;border-radius:4px 15px 15px;background:#f5f7fb;color:#273550;box-shadow:0 2px 5px #20385a08}
.desktop-chat-message.mine .desktop-chat-bubble{border-color:#d7e1ff;border-radius:15px 4px 15px 15px;background:linear-gradient(135deg,#edf3ff,#f2efff)}
.desktop-chat-bubble p{margin:0;color:#26344e;font-size:13px;line-height:1.55;overflow-wrap:anywhere}
.desktop-chat-empty,.desktop-chat-error{display:grid;align-content:center;justify-items:center;flex:1;min-height:190px;color:#7c89a1;text-align:center}
.desktop-chat-empty>span{display:grid;place-items:center;width:54px;height:54px;margin-bottom:12px;border-radius:18px;background:#eff3ff;color:#677ae0;font-size:25px}
.desktop-chat-empty strong,.desktop-chat-error strong{color:#34415d;font-size:15px}
.desktop-chat-empty p,.desktop-chat-error span{max-width:360px;color:#7b88a0;font-size:12px;line-height:1.5}
.desktop-chat-error{gap:8px}
.desktop-chat-loading{align-self:center;margin:auto;color:#74819b;font-size:12px}
.desktop-chat-compose{display:block;margin:0 18px 15px;padding:10px 12px 7px;border:1px solid #dfe6f2!important;border-radius:17px;background:#fff;box-shadow:0 6px 22px #293f670c}
.desktop-chat-compose-tools{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:1px 3px 8px}
.desktop-chat-compose-hint{color:#8792a8;font-size:10px}
.desktop-chat-audience{display:flex;align-items:center;gap:8px;color:#72809a;font-size:10px}
.desktop-chat-audience select{min-height:30px!important;padding:3px 9px;border-radius:8px;font-size:10px}
.desktop-chat-compose-box{display:flex;align-items:flex-end;gap:10px}
.desktop-chat-compose-box textarea{flex:1;min-width:0;min-height:45px!important;max-height:140px;padding:11px 12px;border:1px solid #e3e9f3!important;border-radius:12px;background:#f9faff!important;font-size:13px!important;line-height:1.45;resize:none}
.desktop-chat-send{display:flex;align-items:center;justify-content:center;gap:8px;min-width:118px;min-height:43px;padding:0 15px;border:0;border-radius:12px;background:linear-gradient(130deg,#4167ef,#765be6);color:#fff;font-size:12px;font-weight:700;box-shadow:0 6px 15px #5769e63b;cursor:pointer}
.desktop-chat-send:hover{transform:translateY(-1px);box-shadow:0 9px 18px #5769e64a}
.desktop-chat-send:disabled{opacity:.58;cursor:wait;transform:none}
.desktop-chat-send span{font-size:15px}
.desktop-chat-status{min-height:14px;margin:3px 2px 0;color:#687792;font-size:10px}
@keyframes desktopMessengerIn{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}
@keyframes desktopMessageIn{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:1100px){.desktop-chat-messenger{grid-template-columns:250px minmax(0,1fr);height:calc(100vh - 230px)}.desktop-chat-conversation-head{padding-inline:15px}.desktop-chat-message-area{padding-inline:14px}.desktop-chat-current-room{min-width:110px}.desktop-chat-search{width:min(200px,27%)}.desktop-chat-compose{margin-inline:12px}}
@media(max-width:760px){.desktop-chat-messenger{grid-template-columns:1fr;height:auto;min-height:calc(100vh - 225px);max-height:none}.desktop-chat-sidebar{padding:12px;border-right:0;border-bottom:1px solid #e2e9f4}.desktop-chat-sidebar-head{padding-bottom:10px}.desktop-chat-sidebar-user,.desktop-chat-sidebar-foot{display:none}.desktop-chat-room-list{grid-template-columns:repeat(2,minmax(0,1fr))}.desktop-chat-section-label{grid-column:1/-1;margin-bottom:0}.desktop-chat-room{padding:7px}.desktop-chat-room-avatar{flex-basis:34px;width:34px;height:34px}.desktop-chat-room-meta{display:none}.desktop-chat-conversation{min-height:480px}.desktop-chat-conversation-head{flex-wrap:wrap;gap:8px;padding:12px}.desktop-chat-current-room{flex:1}.desktop-chat-room-status{display:none}.desktop-chat-search{order:2;width:100%;margin:0}.desktop-chat-message{max-width:96%}.desktop-chat-message-area{padding:12px}.desktop-chat-compose{margin:0 9px 10px;padding:8px}.desktop-chat-compose-hint{font-size:9px}.desktop-chat-audience{max-width:60%}.desktop-chat-audience select{max-width:150px}.desktop-chat-send{min-width:44px;padding:0 12px}.desktop-chat-send b{display:none}}

/* More restrained application palette, admin readability, and chat tools */
body:has(.desktop-shell){background:radial-gradient(ellipse at 6% 0%,#eaf2fc 0,transparent 32%),radial-gradient(ellipse at 96% 100%,#f0eef8 0,transparent 30%),#f4f6fa}
.desktop-topnav .nav.active{background:#536b9c;box-shadow:0 4px 11px #536b9c2c}
.desktop-chat-brand .desktop-chat-icon,.desktop-chat-send{background:linear-gradient(135deg,#526b9d,#6176a7);box-shadow:0 5px 12px #526b9d30}
.desktop-chat-send:hover{box-shadow:0 7px 15px #526b9d40}
.desktop-chat-room.active{border-color:#d4deed;background:#edf2f8;box-shadow:none}
.desktop-chat-room-meta em{background:#e8edf5;color:#586b8a}
.desktop-chat-room-avatar{background:#eaf0f8;color:#526b92}
.desktop-chat-room-avatar.support{background:#efedf5;color:#746c8a}
.desktop-chat-room-avatar.general{background:#eaf0f8;color:#526b92}
.desktop-chat-message.mine .desktop-chat-bubble{border-color:#dce4ef;background:#f0f3f8}
.desktop-chat-message-avatar.admin,.desktop-chat-admin-tag{border-color:#e4dfef;background:#f0eef5;color:#6f648a}
.desktop-chat-notify,.desktop-chat-toolbar button,.desktop-chat-toolbar select,.desktop-chat-toolbar input,.desktop-chat-conversation-head>button,.desktop-chat-history,.desktop-chat-latest{border:1px solid #dce4ef;border-radius:9px;background:#fff;color:#475a78;font:inherit;font-size:11px;padding:8px 10px;cursor:pointer}.desktop-chat-notify{white-space:nowrap}.desktop-chat-room-meta strong{display:grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:20px;background:#4265dd;color:white;font-size:9px}.desktop-chat-room-meta strong[hidden],.desktop-chat-history[hidden],.desktop-chat-latest[hidden]{display:none}.desktop-chat-room.has-unread .desktop-chat-room-copy b{color:#314fba}.desktop-chat-room.has-unread .desktop-chat-room-copy small{font-weight:700;color:#4d5d7a}.desktop-chat-connection{display:flex;align-items:center;gap:6px;margin-left:auto;color:#278052;font-size:10px;white-space:nowrap}.desktop-chat-connection i{width:8px;height:8px;border-radius:50%;background:#43bd79}.desktop-chat-connection.offline{color:#bd6049}.desktop-chat-connection.offline i{background:#d86c59}.desktop-chat-connection.online i{box-shadow:0 0 0 3px #43bd7920}.desktop-chat-conversation-head>button[hidden]{display:none}.desktop-chat-toolbar{display:flex;align-items:end;gap:9px;padding:10px 18px;border-bottom:1px solid #e7ebf2;background:#fafbfd}.desktop-chat-toolbar>label{display:grid;gap:4px;color:#7b8799;font-size:9px}.desktop-chat-toolbar select{min-width:125px;padding:7px 9px}.desktop-chat-toolbar .desktop-chat-search{display:flex;flex:1;align-items:center;gap:7px;min-width:140px;margin:0;padding:0 10px;border:1px solid #e1e7f0;border-radius:9px;background:white}.desktop-chat-toolbar .desktop-chat-search input{width:100%;border:0;padding:8px 0;outline:0}.desktop-chat-history{align-self:center;margin:0 auto 10px;background:#f7f9fc}.desktop-chat-message-area{position:relative}.desktop-chat-latest{position:absolute;right:28px;bottom:17px;z-index:2;border-color:#d7e0ef;background:#fff;box-shadow:0 4px 15px #20345120}.desktop-chat-author{overflow:hidden;padding:0;border:0;background:transparent;color:#52617c;font-size:11px;font-weight:700;text-overflow:ellipsis;white-space:nowrap;cursor:pointer}.desktop-chat-message-tools{display:flex;align-items:center;gap:5px;flex-wrap:wrap;padding-left:4px}.desktop-chat-message-tools button{padding:3px 7px;border:1px solid #e1e6ef;border-radius:12px;background:#fff;color:#53647e;font-size:10px;cursor:pointer}.desktop-chat-message-tools .desktop-chat-reaction.mine{border-color:#9aace5;background:#edf1ff}.desktop-chat-message-actions{display:flex;gap:3px;margin-left:auto;opacity:.25;transition:opacity .15s}.desktop-chat-message:hover .desktop-chat-message-actions,.desktop-chat-message:focus-within .desktop-chat-message-actions{opacity:1}.desktop-chat-message-actions button{font-size:9px}.desktop-chat-message.pinned .desktop-chat-bubble{border-color:#d6ddec}.desktop-chat-pin-label{margin-bottom:5px;color:#647391;font-size:9px;font-weight:700}.desktop-chat-edited{display:block;margin-top:5px;color:#98a2b1;font-size:9px}.desktop-chat-replied{width:100%;border:0;text-align:left;cursor:pointer}.desktop-chat-replied:hover{background:#eaf0f7}.desktop-chat-message.jump-highlight .desktop-chat-bubble{outline:2px solid #93a9e3}.desktop-chat-photo-footer{display:flex;align-items:center;gap:20px;max-width:min(900px,90vw);color:#fff;font-size:12px}.desktop-chat-photo-footer span{max-width:70vw;overflow-wrap:anywhere}.desktop-chat-photo-footer a{color:#fff;text-decoration:underline;white-space:nowrap}.desktop-chat-profile-modal{position:fixed;z-index:12001;inset:0;display:grid;place-items:center;background:#19243a80;backdrop-filter:blur(5px)}.desktop-chat-profile-modal[hidden]{display:none}.desktop-chat-profile-modal>section{position:relative;display:grid;justify-items:center;min-width:260px;padding:28px;border:1px solid #dce4ef;border-radius:18px;background:white;box-shadow:0 18px 55px #18263d35}.desktop-chat-profile-modal button{position:absolute;top:9px;right:12px;border:0;background:none;color:#62718a;font-size:22px;cursor:pointer}.desktop-chat-profile-avatar{display:grid;place-items:center;width:52px;height:52px;border-radius:50%;background:#edf1ff;color:#4562ca;font-size:22px;font-weight:700}.desktop-chat-profile-modal small{margin-top:12px;color:#8893a4;font-size:10px}.desktop-chat-profile-modal h3{margin:6px 0;color:#29374e;font-size:16px}.desktop-chat-profile-modal p,.desktop-chat-profile-modal b{margin:2px;color:#66748a;font-size:11px}.desktop-chat-file-preview{flex-wrap:wrap}.desktop-chat-file-item{display:grid;justify-items:center;gap:3px;max-width:100px}.desktop-chat-file-item img{width:48px;height:42px;border-radius:8px;object-fit:cover}.desktop-chat-file-item small{max-width:95px;overflow:hidden;color:#718097;font-size:9px;text-overflow:ellipsis;white-space:nowrap}.desktop-chat-status button{margin-left:8px;border:0;border-radius:7px;background:#f9e7e2;color:#a64635;padding:5px 8px;font-size:10px;cursor:pointer}.desktop-chat-toolbar select:focus,.desktop-chat-search:focus-within{outline:2px solid #cbd7fa}
.desktop-chat-attach,.desktop-chat-reply-action{display:grid;flex:0 0 38px;place-items:center;width:38px;height:38px;border:1px solid #e0e6f0;border-radius:11px;background:#f4f6fa;color:#536787;font-size:22px;cursor:pointer}
.desktop-chat-attach:hover,.desktop-chat-reply-action:hover{border-color:#bfcde1;background:#eaf0f8}
.desktop-chat-reply-action{width:24px;height:24px;flex-basis:24px;margin-left:2px;border:0;background:transparent;font-size:17px}
.desktop-chat-reply-preview,.desktop-chat-file-preview{display:flex;align-items:center;gap:10px;margin:0 0 8px;padding:8px 10px;border:1px solid #e0e6ef;border-radius:11px;background:#f7f8fb}
.desktop-chat-reply-preview[hidden],.desktop-chat-file-preview[hidden],.desktop-chat-image-modal[hidden]{display:none!important}
.desktop-chat-reply-preview>span,.desktop-chat-file-preview>span{display:grid;min-width:0;flex:1;gap:2px}
.desktop-chat-reply-preview b,.desktop-chat-file-preview b{overflow:hidden;color:#445573;font-size:11px;text-overflow:ellipsis;white-space:nowrap}
.desktop-chat-reply-preview small,.desktop-chat-file-preview small{overflow:hidden;color:#75819a;font-size:10px;text-overflow:ellipsis;white-space:nowrap}
.desktop-chat-reply-preview>button,.desktop-chat-file-preview>button{width:26px;height:26px;border:0;border-radius:8px;background:#e9edf4;color:#52617a;font-size:18px;cursor:pointer}
.desktop-chat-file-preview>img{width:48px;height:42px;border-radius:8px;object-fit:cover}
.desktop-chat-bubble .desktop-chat-replied{display:grid;gap:3px;margin:0 0 8px;padding:6px 8px;border-left:3px solid #8699b8;border-radius:5px;background:#ffffffab}
.desktop-chat-replied b{color:#536789;font-size:10px}
.desktop-chat-replied span{display:-webkit-box;overflow:hidden;color:#74819a;font-size:10px;-webkit-box-orient:vertical;-webkit-line-clamp:2}
.desktop-chat-attachment{display:grid;gap:6px;max-width:360px;margin-top:7px;padding:6px;border:1px solid #dce4ef;border-radius:10px;background:#fff;color:#62718a;font-size:10px;text-align:left;cursor:pointer}
.desktop-chat-attachment img{display:block;max-width:100%;max-height:250px;border-radius:7px;object-fit:contain}
.desktop-chat-image-modal{position:fixed;z-index:12000;inset:0;display:grid;place-content:center;justify-items:center;gap:12px;padding:30px;background:#19243ab8;backdrop-filter:blur(7px)}
.desktop-chat-image-modal img{max-width:min(1100px,90vw);max-height:80vh;object-fit:contain;border-radius:12px;box-shadow:0 20px 60px #0005}
.desktop-chat-image-modal span{color:#fff;font-size:12px}
.desktop-chat-image-modal button{position:absolute;top:20px;right:24px;width:40px;height:40px;border:1px solid #ffffff50;border-radius:50%;background:#ffffff20;color:#fff;font-size:26px;cursor:pointer}
.desktop-control{padding:28px;background:radial-gradient(ellipse at 8% 0%,#eaf0f7 0,transparent 34rem),#f2f4f8;color:#27354e}
.desktop-control::before{display:none}
.desktop-control .control-console-shell{gap:13px;padding:23px;border-color:#e0e5ed;border-radius:22px;background:#f8f9fb;box-shadow:0 16px 44px #25354c12;backdrop-filter:none}
.desktop-control .control-console-header h1,.desktop-control .control-workspace h2{color:#26344c;font-size:24px}
.desktop-control .control-eyebrow{color:#73809a}
.desktop-control .control-tabs{border-color:#e1e6ef;background:#eef1f6}
.desktop-control .control-tabs button{color:#56647d;font-size:13px}
.desktop-control .control-tabs button.active,.desktop-control .control-tabs button:hover{background:#586f9c;color:#fff;box-shadow:none}
.desktop-control .control-workspace,.desktop-control .city-systems{border-color:#e0e6ef;background:#fff;box-shadow:0 5px 20px #27354c09;backdrop-filter:none;color:#2f3c54}
.desktop-control .control-workspace-head span,.desktop-control .control-note,.desktop-control .control-filters label,.desktop-control .control-settings-grid label{color:#626f86}
.desktop-control .control-workspace h2{color:#27354e}
.desktop-control .control-metrics article,.desktop-control .analytics-metric,.desktop-control .analytics-card,.desktop-control .analytics-row{border:1px solid #e0e6ef!important;border-radius:13px!important;background:#f5f7fa!important;color:#33415a!important;box-shadow:none!important}
.desktop-control .analytics-totals{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:16px 0}
.desktop-control .analytics-total{display:grid;gap:8px;min-height:72px;padding:14px;border:1px solid #e0e6ef;border-radius:13px;background:#f6f7f9;color:#34415a}
.desktop-control .analytics-total span{color:#65728a;font-size:12px}
.desktop-control .analytics-total strong{font-size:25px;color:#293850}
.desktop-control .analytics-total.receive strong{color:#4b8063}
.desktop-control .analytics-total.issue strong{color:#566f99}
.desktop-control .analytics-total.return strong{color:#9a8052}
.desktop-control .analytics-total.error strong{color:#a16066}
.desktop-control .control-metrics span,.desktop-control .control-event time,.desktop-control .control-event small,.desktop-control .analytics-card span,.desktop-control .analytics-row small{color:#66748b!important}
.desktop-control .control-metrics strong,.desktop-control .control-event,.desktop-control .control-photo-issue b,.desktop-control .analytics-card strong,.desktop-control .analytics-row b{color:#28364e!important}
.desktop-control .control-event{grid-template-columns:120px minmax(0,1fr) minmax(110px,auto);align-items:start;gap:8px 12px;margin:6px 0;padding:14px;border:1px solid #e1e6ed;border-radius:12px;background:#fff;box-shadow:0 2px 8px #24365008;line-height:1.5}
.desktop-control .control-event>time{grid-column:1;grid-row:1;color:#6c7a92}
.desktop-control .control-event>b{grid-column:2;grid-row:1;color:#293750!important}
.desktop-control .control-event>small{grid-column:3;grid-row:1;color:#718097}
.desktop-control .control-event>span{grid-column:2/-1;grid-row:2;color:#526178!important;overflow-wrap:anywhere}
.desktop-control .control-event>label{grid-column:1;grid-row:2;align-self:start}
.desktop-control .control-event>.action{grid-column:3;grid-row:2;justify-self:start;align-self:start;min-height:35px}
.desktop-control .control-event span{color:#526f9b!important}
.desktop-control .control-event label{display:grid;gap:5px;color:#586780;font-size:11px;font-weight:700}
.desktop-control .control-event select,.desktop-control .control-settings-grid input,.desktop-control .control-settings-grid textarea,.desktop-control .control-filters input,.desktop-control .control-filters select{border-color:#d7dee9;background:#fff;color:#27354d}
.desktop-control .control-event select{min-height:36px;padding:7px 10px}
.desktop-control .control-list{gap:5px;border-top:0}
.desktop-control .api-error-journal,.desktop-control .daily-operational-section{border:1px solid #e0e6ef!important;border-radius:14px;background:#f4f6f9!important;color:#33415a!important;box-shadow:none!important}
.desktop-control .api-error-journal>div b,.desktop-control .api-error-journal li b,.desktop-control .api-error-journal li span{color:#33415a!important}
.desktop-control .api-error-journal>div span,.desktop-control .api-error-journal li time{color:#68758a!important}
.desktop-control .api-error-journal li{border-top-color:#e0e6ed!important}
.desktop-control .emergency-panel{border-color:#e7dcc1;background:#faf7ef}
.desktop-control .emergency-panel b{color:#6e5c3b}
.desktop-control .emergency-panel p{color:#786a50}
.desktop-control .control-live{border-color:#d6e8dd;background:#f0f7f2;color:#4e795f}
.desktop-control .control-settings-grid .action,.desktop-control .control-workspace .action{border-color:#586f9c;background:#586f9c;color:#fff}
.desktop-control .desktop-regional-filter{border-color:#e0e6ef;background:#f4f6f9;color:#46546d}
.desktop-control .desktop-regional-filter select,.desktop-control .desktop-regional-filter input{border-color:#d8dfe9;color:#303d54}
@media(max-width:860px){.desktop-control .control-event{grid-template-columns:minmax(0,1fr) auto}.desktop-control .control-event>time{grid-column:1}.desktop-control .control-event>b{grid-column:1;grid-row:2}.desktop-control .control-event>small{grid-column:2;grid-row:1}.desktop-control .control-event>span{grid-column:1/-1;grid-row:3}.desktop-control .control-event>label{grid-column:1;grid-row:4}.desktop-control .control-event>.action{grid-column:2;grid-row:4}.desktop-control .analytics-totals{grid-template-columns:repeat(2,minmax(0,1fr))}.desktop-control .desktop-chat-messenger{height:auto;min-height:650px}}
.desktop-shell{display:block;min-height:100vh}.desktop-shell .content{max-width:none;padding:0 24px 24px}.desktop-topnav{position:sticky;z-index:9;top:87px;display:flex;align-items:center;gap:20px;min-height:62px;margin:0 -24px 20px;padding:8px 25px;border-bottom:1px solid var(--desktop-border);background:#fff;box-shadow:0 4px 12px #1c263b08}.desktop-topnav .brand{flex:0 0 205px;margin:0;color:#202a39;font-size:18px}.desktop-topnav .logo{background:linear-gradient(145deg,#ff8c21,#ed5d00)}.desktop-topnav-items{display:flex;align-items:center;gap:5px;min-width:0;overflow-x:auto}.desktop-topnav .nav{display:inline-flex;align-items:center;justify-content:center;gap:7px;width:auto;min-width:max-content;margin:0;padding:10px 12px;border-radius:10px;color:#586477;font-size:12px;text-decoration:none}.desktop-topnav .nav:hover{background:#fff4e8;color:#d96300;transform:none}.desktop-topnav .nav.active{color:#e96900;background:#fff0df;box-shadow:none}.desktop-topnav .nav-icon{width:auto;font-size:16px}.desktop-topnav-note{margin-left:auto;color:#929baa;font-size:10px;white-space:nowrap}.desktop-options-card{margin-top:20px}.desktop-options-card code{color:#526178;font-size:11px}.options-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.option-card{min-height:125px;padding:18px;border-radius:15px}.option-card strong{font-size:16px}.option-card small{font-size:11px}.option-card b{font-size:11px}.desktop-chat{display:flex;flex-direction:column;min-height:min(70vh,720px);max-width:1150px;margin:0 auto;padding:20px;border:1px solid var(--desktop-border);border-radius:17px;background:#fff;box-shadow:0 5px 24px #202d4210}.desktop-chat-heading{display:flex;align-items:center;gap:13px;padding-bottom:17px;border-bottom:1px solid var(--desktop-border)}.desktop-chat-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:14px;background:var(--desktop-orange-soft);color:var(--desktop-orange);font-size:23px}.desktop-chat-heading h2{margin:3px 0;font-size:20px}.desktop-chat-heading>div>span{color:var(--desktop-muted);font-size:11px}.desktop-chat-body{display:grid;flex:1;place-items:center;min-height:300px}.desktop-chat-placeholder{display:grid;justify-items:center;text-align:center}.desktop-chat-placeholder>span{display:grid;place-items:center;width:64px;height:64px;border-radius:50%;background:#f5f6f8;color:#8791a0;font-size:28px}.desktop-chat-placeholder strong{margin-top:15px;color:#344054;font-size:17px}.desktop-chat-placeholder p{max-width:340px;color:#929baa;font-size:12px;line-height:1.55}.desktop-chat-compose{display:flex;gap:9px;padding-top:14px;border-top:1px solid var(--desktop-border)}.desktop-chat-compose input{flex:1;border:1px solid var(--desktop-border);border-radius:10px;padding:12px 14px;font:inherit}.desktop-chat-compose .action:disabled{opacity:.48}@media(max-width:1250px){.desktop-topnav{gap:10px}.desktop-topnav .brand{flex-basis:165px}.desktop-topnav-note{display:none}.desktop-topnav .nav{padding:9px}.desktop-header-tools .theme-toggle{display:none}}
.desktop-api-inline{padding:8px 10px;border-radius:9px;background:#eef9f2;color:#248451;font-size:11px;font-weight:700}.desktop-options-card .desktop-setting-row code{overflow-wrap:anywhere}.desktop-topnav{top:90px}.desktop-topnav .brand small{color:#9aa4b4;font-size:9px}.desktop-topnav-items::-webkit-scrollbar{height:4px}.desktop-topnav-items::-webkit-scrollbar-thumb{border-radius:4px;background:#e3e6eb}.desktop-chat{margin-bottom:20px}.desktop-mode-switch button.active{background:#fff;color:#e16a00;box-shadow:0 1px 4px #1f29331c}@media(max-width:1000px){.desktop-topnav{align-items:flex-start;flex-direction:column;gap:7px;padding-block:9px}.desktop-topnav .brand{flex-basis:auto}.desktop-topnav-items{width:100%}.desktop-topnav{top:106px}.desktop-issue-layout{grid-template-columns:210px minmax(0,1fr)}.desktop-options-card .desktop-setting-row{align-items:flex-start}}
.shell:has(> .desktop-topnav){display:block;min-height:100vh}.shell:has(> .desktop-topnav)>.desktop-topnav{top:0;margin:0;padding-inline:24px}.shell:has(> .desktop-topnav)>.content{max-width:none;padding:24px}.shell:has(> .desktop-topnav)>.content>.top{margin:0 0 20px}
.desktop-receive-columns{display:grid;grid-template-columns:minmax(0,1fr) minmax(430px,.95fr);gap:18px;align-items:start;max-width:1680px;margin:0 auto}.desktop-receive-left,.desktop-receive-right{display:grid;gap:0;min-width:0}.desktop-receive-columns .panel{min-width:0}.desktop-receive-left #queue{max-height:34vh;overflow:auto}.desktop-receive-right .desktop-bag-reception{position:sticky;top:18px;margin-top:18px;border-color:#f0e5d9}.desktop-bag-reception .section-title{align-items:flex-start}.desktop-bag-reception .section-title h2{margin:4px 0 6px}.desktop-bag-load .action{min-width:165px;background:linear-gradient(135deg,#ff8b16,#f36d00);box-shadow:0 6px 13px #f0790028}.desktop-bag-scan{display:grid;grid-template-columns:minmax(0,1fr) auto auto}.desktop-bag-scan input{min-width:0}.desktop-bag-list-head{display:flex;align-items:center;justify-content:space-between;margin:17px 0 0;padding-bottom:8px;border-bottom:1px solid var(--line);color:var(--ink);font-size:13px;font-weight:800}.desktop-bag-list-head span{padding:4px 9px;border-radius:999px;background:#fff1e4;color:#dc6b09}.desktop-bag-list{max-height:48vh;overflow:auto}.desktop-bag-list .inventory-row{grid-template-columns:25px minmax(0,1fr) auto;gap:9px}.desktop-bag-list .inventory-row>div{min-width:0}.desktop-bag-list .inventory-row small{display:block;margin-top:4px;color:var(--muted);font-size:11px;overflow-wrap:anywhere}.desktop-bag-list .inventory-row>b{padding:5px 8px;border-radius:999px;background:#fff1e9;color:#a95e34;font-size:11px;white-space:nowrap}.desktop-bag-list .inventory-row.checked>b{background:#e5f8ed;color:#16834f}.dark .desktop-bag-list .inventory-row>b{background:#38291f;color:#ffb47c}.dark .desktop-bag-list .inventory-row.checked>b{background:#163a2b;color:#71d39c}.desktop-bag-reception #desktop-bag-commit{margin-top:14px;background:linear-gradient(135deg,#ff8b16,#f36d00);border-color:#f36d00}
@media(max-width:1100px){.desktop-receive-columns{grid-template-columns:1fr}.desktop-receive-right .desktop-bag-reception{position:static}.desktop-receive-left #queue,.desktop-bag-list{max-height:none}}
@media(max-width:600px){.desktop-bag-load,.desktop-bag-scan{display:grid;grid-template-columns:1fr}.desktop-bag-load .action,.desktop-bag-scan .action{width:100%}.desktop-bag-list .inventory-row{grid-template-columns:22px minmax(0,1fr)}.desktop-bag-list .inventory-row>b{grid-column:2;justify-self:start}}
/* Desktop-only Liquid Glass palette and admin panel polish. */
:root{--desktop-bg:#edf4ff;--desktop-card:#ffffffd9;--desktop-ink:#172b4d;--desktop-muted:#7486a5;--desktop-orange:#3563ef;--desktop-orange-soft:#e9f0ff;--desktop-border:#dce7f7;--desktop-green:#13a879}
body{background:radial-gradient(ellipse at 92% 5%,#c8eaff99,transparent 31rem),radial-gradient(ellipse at 6% 96%,#d9d2ff75,transparent 33rem),linear-gradient(135deg,#f5f8ff,#edf5ff 52%,#f6f3ff)}
.desktop-top,.desktop-topnav{background:#ffffffc9;border-color:#ffffffc9;box-shadow:0 10px 35px #375e9b12;backdrop-filter:blur(18px)}
.desktop-topnav .logo,.desktop-topnav .nav.active,.desktop-topnav .nav:hover{background:linear-gradient(135deg,#3777f7,#6a5af5);color:#fff}.desktop-top .shop-logo{background:linear-gradient(145deg,#e5f1ff,#eeeaff);color:#3563ef}
.desktop-shell .action,.desktop-mode-dialog .action,.desktop-commit-row .action,.desktop-search-card .action,.desktop-bag-load .action,.desktop-bag-reception #desktop-bag-commit{background:linear-gradient(125deg,#3478f6,#6459ef);border-color:transparent;box-shadow:0 8px 20px #436ded30}.desktop-shell .action.secondary,.desktop-mode-dialog .action.secondary{background:#f0f5ff;border-color:#dce7fb;color:#355cc7;box-shadow:none}
.desktop-queue,.desktop-issue-main,.desktop-options-card,.desktop-chat,.desktop-receive-columns .panel{border-color:#ffffffd9;background:#ffffffbd;box-shadow:0 18px 50px #355c9a14;backdrop-filter:blur(18px)}
.desktop-queue-item.active{border-color:#89b9ff;background:linear-gradient(120deg,#eef6ff,#f1efff)}.desktop-avatar,.desktop-counter,.desktop-mode-icon,.desktop-chat-icon{background:linear-gradient(135deg,#e2f0ff,#eeeaff);color:#4265dd}.desktop-customer-card{border-color:#dceaff;background:linear-gradient(110deg,#f3f8ffed,#ffffffd9)}.desktop-customer-total strong{color:#4265e9}.desktop-photo-panel{border-color:#dae8ff;background:linear-gradient(140deg,#f3f8ff,#f5f2ff)}.desktop-parcel-row input,.desktop-auto-toggle input{accent-color:#4d66ef}.desktop-mode-switch button.active{color:#3d5fe3}
.desktop-topnav .nav{transition:background .2s ease,color .2s ease,transform .2s ease}.desktop-topnav .nav:hover{transform:translateY(-1px)}
.desktop-photo-result button{border:1px solid #d7e5ff;border-radius:8px;padding:6px 9px;background:#edf4ff;color:#355fda;font:inherit;font-size:10px;font-weight:750;cursor:pointer}.desktop-photo-modal{position:fixed;z-index:10001;inset:0;display:grid;place-items:center;padding:24px;background:#13264bb8;backdrop-filter:blur(12px)}.desktop-photo-modal section{position:relative;display:grid;gap:12px;width:min(820px,100%);max-height:calc(100vh - 48px);padding:20px;border:1px solid #ffffffb0;border-radius:22px;background:#ffffffed;box-shadow:0 28px 90px #081c4b55}.desktop-photo-modal h2{margin:0;color:#20365e;font-size:16px}.desktop-photo-modal img{max-width:100%;max-height:calc(100vh - 130px);margin:auto;object-fit:contain;border-radius:13px}.desktop-photo-modal button{position:absolute;top:10px;right:12px;width:33px;height:33px;border:0;border-radius:50%;background:#eaf1ff;color:#294a9f;font-size:24px;cursor:pointer}
.desktop-control{min-height:100vh;padding:30px;background:radial-gradient(ellipse at 7% 5%,#c6e9ff99,transparent 34rem),radial-gradient(ellipse at 93% 94%,#dfd6ff99,transparent 35rem),linear-gradient(135deg,#f7faff,#edf5ff 52%,#f6f3ff);color:#1c3155}.desktop-control::before{opacity:.25;background-image:linear-gradient(#698ad31a 1px,transparent 1px),linear-gradient(90deg,#698ad31a 1px,transparent 1px)}.desktop-control .control-console-shell{grid-template-columns:minmax(0,1fr) 248px;padding:24px;border:1px solid #ffffffd9;border-radius:26px;background:#ffffffa8;box-shadow:0 26px 80px #395f9a1c;backdrop-filter:blur(24px)}
.desktop-control .control-console-header h1,.desktop-control .control-workspace h2{color:#1b3157}.desktop-control .control-eyebrow{color:#778db4}.desktop-control .control-tabs{border-color:#dce7f6;background:#edf3fcaa}.desktop-control .control-tabs button{color:#52698c}.desktop-control .control-tabs button.active,.desktop-control .control-tabs button:hover{background:linear-gradient(120deg,#3979f2,#7359e9);color:#fff;box-shadow:0 8px 20px #4969de30}.desktop-control .control-workspace,.desktop-control .city-systems{border-color:#ffffffd9;background:#ffffffb8;box-shadow:0 12px 35px #355c9a12;backdrop-filter:blur(18px)}
.desktop-control .control-workspace-head span,.desktop-control .control-note,.desktop-control .control-filters label,.desktop-control .control-settings-grid label{color:#6d7f9f}.desktop-control .control-metrics article,.desktop-control .control-settings-grid input,.desktop-control .control-settings-grid textarea,.desktop-control .control-filters input,.desktop-control .control-filters select{border-color:#dce7f7;background:#f5f8ff;color:#25395c}.desktop-control .control-metrics span,.desktop-control .control-event time,.desktop-control .control-event small{color:#7184a4}.desktop-control .control-metrics strong,.desktop-control .control-event,.desktop-control .control-photo-issue b{color:#263b61}.desktop-control .control-event{border-bottom-color:#e4ebf6}.desktop-control .control-photo-issue{border-bottom-color:#e2eafa}.desktop-control .control-photo-issue time,.desktop-control .control-photo-issue span,.desktop-control .control-photo-issue small{color:#7083a4}.desktop-control .control-photo-issue strong{color:#485fce}.desktop-control .control-city-systems .city-system{border-color:#dbe7f7;background:linear-gradient(135deg,#eef7ff,#f2efff);color:#304667}.desktop-control .control-city-systems .city-system strong{color:#273d64}.desktop-control .control-city-systems .city-system small{color:#7485a3}.desktop-control .emergency-panel{border-color:#d7e7ff;background:linear-gradient(110deg,#edf6ff,#f4f0ff)}.desktop-control .emergency-panel b,.desktop-control .emergency-panel p{color:#465c80}.desktop-control .control-live{color:#16885e;background:#e6fbf2;border-color:#bcebd7}.desktop-control .control-settings-grid .action,.desktop-control .control-workspace .action{background:linear-gradient(125deg,#3478f6,#6459ef);border-color:transparent}
.desktop-admin-chat{display:grid;min-height:320px;place-content:center;justify-items:center;text-align:center}.desktop-admin-chat>span{display:grid;place-items:center;width:62px;height:62px;border-radius:20px;background:linear-gradient(135deg,#e2f2ff,#eeeaff);color:#5865db;font-size:28px}.desktop-admin-chat h2{margin:15px 0 7px}.desktop-admin-chat strong{color:#5269d2}.desktop-admin-chat p{color:#7486a5}.desktop-show-more{justify-self:center;margin:16px auto}.desktop-control .control-photo-modal{background:#1c315b70}.desktop-control .control-photo-modal section{border-color:#d9e5f6;background:#ffffffed}.desktop-control .control-photo-modal p,.desktop-control .control-photo-modal small{color:#486080}.desktop-control .control-photo-close{background:#eaf1ff;color:#284a9e}
@keyframes desktopGlassEnter{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}.desktop-page>.panel,.desktop-page>.desktop-chat,.desktop-page>.desktop-options-card{animation:desktopGlassEnter .28s ease-out both}.control-workspace{animation:desktopGlassEnter .24s ease-out both}@media(prefers-reduced-motion:reduce){.desktop-page>.panel,.desktop-page>.desktop-chat,.desktop-page>.desktop-options-card,.control-workspace{animation:none!important}.desktop-topnav .nav{transition:none}}
/* Higher contrast and readable controls for regional admins. */
.desktop-control .city-systems-head,.desktop-control .city-systems-head span,.desktop-control .city-systems-head i{color:#20365e!important}
.desktop-control .city-system{border:1px solid #d8e3f5!important;background:linear-gradient(135deg,#f5f9ff,#f2efff)!important;color:#263a5c!important}
.desktop-control .city-system b,.desktop-control .city-system strong{color:#263a5c!important}
.desktop-control .city-system small{color:#6c7fa1!important}
.desktop-control .api-error-journal{background:#f4f7fd!important;border:1px solid #d8e3f3!important;color:#263a5c!important}
.desktop-control .api-error-journal>div b,.desktop-control .api-error-journal li b,.desktop-control .api-error-journal li span{color:#263a5c!important}
.desktop-control .api-error-journal>div span,.desktop-control .api-error-journal li time{color:#687d9f!important}
.desktop-control .api-error-journal li{border-top-color:#dfe7f4!important}
.desktop-control .control-console-header h1{color:#20365e!important}
.desktop-control .control-workspace{color:#293d60}
.desktop-control .control-filters input,.desktop-control .control-filters select,.desktop-control .control-event select{min-height:42px;border:1px solid #d7e2f2;border-radius:12px;background:#f7f9ff;color:#21385f;padding:9px 12px;font:inherit}
.desktop-control .control-event b{color:#243a61}
.desktop-control .desktop-regional-filter{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:0 0 16px;padding:12px 14px;border:1px solid #dce6f5;border-radius:15px;background:linear-gradient(120deg,#f1f7ff,#f6f3ff);color:#334a71;font-weight:700}
.desktop-control .desktop-regional-filter select,.desktop-control .desktop-regional-filter input{min-height:40px;border:1px solid #d7e2f2;border-radius:11px;background:#fff;color:#233a63;padding:8px 11px;font:inherit}
.desktop-control .desktop-regional-filter input{min-width:min(240px,100%)}
.desktop-control .desktop-chat{max-width:none;padding:0;border:0;background:transparent;box-shadow:none}
.desktop-control .desktop-chat-layout{min-height:480px}
.desktop-control .desktop-chat-messages{min-height:340px;max-height:56vh}
.desktop-control .control-tabs button{white-space:nowrap}
.desktop-control .control-console-shell{max-width:1500px}
.desktop-control .control-workspace[hidden],.desktop-control .control-event[hidden],.desktop-control .site-health[hidden],.desktop-control .control-photo-issue[hidden],.desktop-control .api-error-journal li[hidden]{display:none!important}
/* Admin readability and utility report actions */
.desktop-control .control-workspace{min-width:0;padding:24px}.desktop-control .control-workspace-head{gap:16px}.desktop-control .control-filters{flex-wrap:wrap;gap:12px}.desktop-control .control-filters label{font-size:13px}.desktop-control .control-list{gap:8px;border:0}.desktop-control .control-event{min-width:0;grid-template-columns:125px minmax(150px,.8fr) minmax(180px,1.35fr) minmax(130px,auto) auto;align-items:center;gap:9px 13px;padding:14px;border-radius:13px}.desktop-control .control-event>time,.desktop-control .control-event>b,.desktop-control .control-event>small,.desktop-control .control-event>span,.desktop-control .control-event>.action{grid-column:auto;grid-row:auto}.desktop-control .control-event>span{min-width:0;overflow-wrap:anywhere}.desktop-control .control-event>.action{justify-self:start;white-space:normal}.desktop-control .desktop-collection-row{grid-template-columns:125px minmax(150px,.8fr) minmax(180px,1.3fr) auto}.desktop-control .desktop-collection-row>.action{grid-column:auto;grid-row:auto}.desktop-control .utility-control-detail{display:block;padding:18px}.desktop-control .utility-control-detail>time,.desktop-control .utility-control-detail>b,.desktop-control .utility-control-detail>span{display:block;margin-bottom:8px}.desktop-control .utility-control-detail>b{font-size:18px}.desktop-control .utility-report-toolbar{display:flex;flex-wrap:wrap;gap:9px;margin:8px 0 12px}.desktop-control .util-report-row{grid-template-columns:minmax(150px,1fr) minmax(190px,1.4fr) auto;align-items:center;gap:12px;padding:12px;border:1px solid #e3eaf4;border-radius:12px;background:#f8faff}.desktop-control .desktop-download-modal section{display:grid;gap:12px;width:min(440px,calc(100vw - 40px));height:auto;max-height:80vh;padding:28px;border-radius:18px;background:#fff;color:#253652;text-align:left;box-shadow:0 25px 80px #12244440}.desktop-control .desktop-download-modal section>p{margin:0;color:#546a91;font-weight:800}.desktop-control .desktop-download-modal h2{margin:0;color:#20365f;font-size:22px}.desktop-control .desktop-download-modal section>span{color:#566780;line-height:1.55}.desktop-control .desktop-download-modal section>.action{justify-self:start}
@media(max-width:900px){.desktop-control .control-event,.desktop-control .desktop-collection-row{grid-template-columns:minmax(0,1fr) auto}.desktop-control .control-event>time,.desktop-control .desktop-collection-row>time{grid-column:1;grid-row:1}.desktop-control .control-event>b,.desktop-control .desktop-collection-row>b{grid-column:1;grid-row:2}.desktop-control .control-event>small{grid-column:2;grid-row:1}.desktop-control .control-event>span,.desktop-control .desktop-collection-row>span{grid-column:1/-1;grid-row:3}.desktop-control .control-event>.action,.desktop-control .desktop-collection-row>.action{grid-column:2;grid-row:4}.desktop-control .util-report-row{grid-template-columns:minmax(0,1fr) auto}}
@media(max-width:560px){.desktop-control .control-workspace{padding:16px}.desktop-control .desktop-collection-row,.desktop-control .control-event{grid-template-columns:minmax(0,1fr)}.desktop-control .desktop-collection-row>time,.desktop-control .desktop-collection-row>b,.desktop-control .desktop-collection-row>span,.desktop-control .desktop-collection-row>.action,.desktop-control .control-event>time,.desktop-control .control-event>b,.desktop-control .control-event>small,.desktop-control .control-event>span,.desktop-control .control-event>.action{grid-column:1;grid-row:auto}.desktop-control .desktop-collection-row>.action,.desktop-control .control-event>.action{justify-self:start}.desktop-control .util-report-row{grid-template-columns:1fr}}

/* Shared KimiPost website palette for every administrator, with a wider chat workspace. */
.desktop-control{background:radial-gradient(ellipse at 48% 0%,#385fe277,transparent 34rem),linear-gradient(145deg,#10235f,#182f7a 58%,#102754)!important;color:#1c3155}
.desktop-control::before{opacity:.12;background-image:linear-gradient(#dbe7ff20 1px,transparent 1px),linear-gradient(90deg,#dbe7ff20 1px,transparent 1px)}
.desktop-control .control-console-shell{border:1px solid #ffffffd9;background:#fff;box-shadow:0 28px 80px #07163b66;backdrop-filter:blur(18px)}
.desktop-control .control-console-header h1,.desktop-control .control-workspace h2{color:#172b59!important}
.desktop-control .control-eyebrow{color:#5571b0}
.desktop-control .control-mark{background:linear-gradient(140deg,#3c6ff1,#2947c4);color:#fff;box-shadow:0 9px 22px #315de444}
.desktop-control .control-tabs{border-color:#dfe7f6;background:#f2f5fc}
.desktop-control .control-tabs button{color:#536687}
.desktop-control .control-tabs button.active,.desktop-control .control-tabs button:hover{background:linear-gradient(125deg,#3568ea,#2d46c5);color:#fff;box-shadow:0 7px 18px #315de433}
.desktop-control .control-workspace,.desktop-control .city-systems{border-color:#e2e9f5;background:#fff;box-shadow:0 7px 24px #203b6c0b;backdrop-filter:none}
.desktop-control .city-systems{background:#f7f9fe}
.desktop-control .control-city-systems .city-system{border-color:#dce6f7;background:linear-gradient(135deg,#fff,#f4f7ff);color:#293f68}
.desktop-control .control-city-systems .city-system:hover{border-color:#9eb9f5;background:#f2f6ff}
.desktop-control .control-workspace-head span,.desktop-control .control-note,.desktop-control .control-filters label,.desktop-control .control-settings-grid label{color:#657793}
.desktop-control .control-filters input,.desktop-control .control-filters select,.desktop-control .control-settings-grid input,.desktop-control .control-settings-grid textarea{border-color:#d6e1f2;background:#fff;color:#23385e}
.desktop-control .control-settings-grid .action,.desktop-control .control-workspace .action{border-color:transparent;background:linear-gradient(125deg,#3568ea,#2d46c5);color:#fff;box-shadow:0 5px 13px #315de426}
.desktop-control .control-workspace .action.secondary{border:1px solid #d5e0f4;background:#f2f6ff;color:#3156b9;box-shadow:none}
.desktop-control .control-workspace .action.danger{border-color:#f0ced4;background:#fff3f4;color:#b34355;box-shadow:none}
.desktop-control.desktop-chat-expanded .control-console-shell{grid-template-columns:minmax(0,1fr);grid-template-areas:"header" "tabs" "work";max-width:1500px}
.desktop-control.desktop-chat-expanded .control-city-systems{display:none}
.desktop-control.desktop-chat-expanded .control-workspace{padding:16px}
.desktop-control .desktop-chat{width:100%;max-width:none;margin:0;padding:0;border:0;background:transparent;box-shadow:none}
.desktop-control .desktop-chat-messenger{width:100%;max-width:none;min-width:0;height:clamp(560px,calc(100vh - 300px),820px);min-height:560px;margin:0;grid-template-columns:minmax(230px,27%) minmax(0,1fr);border-color:#dce6f6;border-radius:19px;box-shadow:0 12px 34px #213d6a12}
.desktop-control .desktop-chat-sidebar{background:linear-gradient(165deg,#fbfdff,#f3f6fc)}
.desktop-control .desktop-chat-conversation{min-width:0;background:#fff}
.desktop-control .desktop-chat-conversation-head{min-width:0;padding:14px 20px;border-color:#e5ebf5}
.desktop-control .desktop-chat-current-room{flex:0 1 220px;min-width:120px}
.desktop-control .desktop-chat-room-status{margin-left:auto}
.desktop-control .desktop-chat-toolbar{display:flex;align-items:end;flex-wrap:wrap;gap:10px;padding:12px 18px;border-bottom:1px solid #e7edf7;background:#fbfcff}
.desktop-control .desktop-chat-toolbar>label{min-width:130px;flex:0 0 auto}
.desktop-control .desktop-chat-toolbar>.desktop-chat-search{min-width:200px;flex:1 1 250px;margin:0}
.desktop-control .desktop-chat-message-area{min-width:0;padding:16px 20px 8px}
.desktop-control .desktop-chat-messages{min-width:0;min-height:170px;max-height:none;gap:14px;padding:8px 6px 14px}
.desktop-control .desktop-chat-message{max-width:min(88%,820px)}
.desktop-control .desktop-chat-message-content>header strong{font-size:12px}
.desktop-control .desktop-chat-message-content>header time,.desktop-control .desktop-chat-message-origin{font-size:10px}
.desktop-control .desktop-chat-bubble{padding:11px 15px}
.desktop-control .desktop-chat-bubble p{font-size:14px;line-height:1.6}
.desktop-control .desktop-chat-compose{display:grid;width:auto;min-width:0;gap:8px;margin:0 16px 14px;padding:11px 13px 8px;box-sizing:border-box;overflow:visible}
.desktop-control .desktop-chat-compose-tools{min-width:0;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px 14px}
.desktop-control .desktop-chat-compose-hint{color:#687b9e;font-size:11px;line-height:1.4}
.desktop-control .desktop-chat-audience{min-width:0;max-width:100%;flex-wrap:wrap;color:#52688f;font-size:11px}
.desktop-control .desktop-chat-audience select{max-width:260px;min-height:36px!important;border:1px solid #d6e1f3;border-radius:9px;background:#fff;color:#293f68;font-size:12px}
.desktop-control .desktop-chat-compose-box{display:grid;grid-template-columns:44px minmax(0,1fr) auto;align-items:end;gap:10px;min-width:0;width:100%}
.desktop-control .desktop-chat-attach{width:44px;min-width:44px;height:44px;border:1px solid #d6e1f3;border-radius:12px;background:#f1f5ff;color:#3159c9;font-size:23px}
.desktop-control .desktop-chat-compose-box textarea{display:block;width:100%;min-width:0;min-height:54px!important;max-height:150px;box-sizing:border-box;padding:12px 14px;border-color:#d6e1f3!important;border-radius:12px;background:#f8faff!important;color:#24395e;font-size:14px!important;line-height:1.5;resize:vertical}
.desktop-control .desktop-chat-send{min-width:128px;min-height:46px;padding:0 17px;background:linear-gradient(125deg,#3568ea,#2d46c5);white-space:nowrap}
.desktop-control .desktop-chat-status{min-height:13px;margin:0 2px;color:#627798;font-size:11px}
.desktop-control .desktop-chat-file-preview,.desktop-control .desktop-chat-reply-preview{min-width:0;overflow-wrap:anywhere}
.desktop-control .desktop-chat-compose[hidden],.desktop-control .desktop-chat-compose-box [hidden]{display:none!important}
@media(max-width:900px){.desktop-control.desktop-chat-expanded .control-workspace{padding:10px}.desktop-control .desktop-chat-messenger{grid-template-columns:220px minmax(0,1fr);height:calc(100vh - 270px);min-height:540px}.desktop-control .desktop-chat-sidebar{padding:15px 11px}.desktop-control .desktop-chat-conversation-head{flex-wrap:wrap;padding:12px}.desktop-control .desktop-chat-message-area{padding-inline:12px}.desktop-control .desktop-chat-compose{margin:0 10px 10px;padding:9px}.desktop-control .desktop-chat-toolbar{padding:10px 12px}}
@media(max-width:680px){.desktop-control .desktop-chat-messenger{grid-template-columns:1fr;height:auto;min-height:calc(100vh - 250px);max-height:none}.desktop-control .desktop-chat-sidebar{padding:11px;border-right:0;border-bottom:1px solid #e2e9f4}.desktop-control .desktop-chat-sidebar-head{padding-bottom:9px}.desktop-control .desktop-chat-sidebar-user,.desktop-control .desktop-chat-sidebar-foot{display:none}.desktop-control .desktop-chat-room-list{grid-template-columns:repeat(2,minmax(0,1fr))}.desktop-control .desktop-chat-conversation{min-height:520px}.desktop-control .desktop-chat-toolbar>label,.desktop-control .desktop-chat-toolbar>.desktop-chat-search{min-width:0;flex:1 1 100%}.desktop-control .desktop-chat-compose-tools{align-items:flex-start;flex-direction:column}.desktop-control .desktop-chat-compose-box{grid-template-columns:40px minmax(0,1fr) auto;gap:7px}.desktop-control .desktop-chat-attach{width:40px;min-width:40px;height:42px}.desktop-control .desktop-chat-send{min-width:46px;width:46px;padding:0}.desktop-control .desktop-chat-send b{display:none}.desktop-control .desktop-chat-message{max-width:96%}}
.desktop-welcome.desktop-system-active{position:relative;isolation:isolate;display:grid;align-content:center;justify-items:center;gap:0;min-height:440px;overflow:hidden;border:1px solid #e6ebf5;border-radius:20px;background:radial-gradient(ellipse at 50% 43%,#f2f6ff 0%,#fff 58%);color:#35425b}.desktop-system-active:before,.desktop-system-active:after{position:absolute;z-index:-1;content:"";width:340px;height:340px;border-radius:50%;background:radial-gradient(circle,rgba(76,105,240,.075),rgba(76,105,240,0) 68%);animation:system-breathe 4.5s ease-in-out infinite}.desktop-system-active:after{width:480px;height:480px;animation-delay:-2.2s}.system-radar{position:relative;display:grid;place-items:center;width:126px;height:126px;margin:0 0 19px}.system-radar>i{position:absolute;inset:0;border:1px solid rgba(73,101,230,.2);border-radius:50%;animation:system-ripple 3.2s ease-out infinite}.system-radar>i:nth-child(2){animation-delay:1s}.system-radar>i:nth-child(3){animation-delay:2s}.system-radar>span{display:grid;place-items:center;width:76px;height:76px;border:1px solid #dbe4ff;border-radius:24px;background:linear-gradient(145deg,#fff,#edf2ff);box-shadow:0 12px 32px rgba(56,84,191,.15),inset 0 1px #fff;color:#4f67df;font-size:34px;font-weight:800;animation:system-float 3s ease-in-out infinite}.system-active-badge{display:flex;align-items:center;gap:8px;padding:8px 13px;border:1px solid #c8eed8;border-radius:999px;background:rgba(239,251,244,.92);color:#218352;font-size:11px;font-weight:850;letter-spacing:.09em}.system-active-badge i{width:8px;height:8px;border-radius:50%;background:#34b875;box-shadow:0 0 0 4px rgba(52,184,117,.13);animation:system-dot 1.8s ease-in-out infinite}.desktop-system-active h2{margin:18px 0 7px;color:#283958;font-size:22px;letter-spacing:-.02em}.desktop-system-active p{max-width:440px;margin:0;color:#75829a;font-size:13px;line-height:1.65}.system-scan-ready{display:flex;align-items:center;gap:9px;margin-top:25px;padding:10px 15px;border:1px solid #e2e9f6;border-radius:12px;background:rgba(255,255,255,.8);color:#677792;font-size:12px;font-weight:700}.system-scan-icon{display:grid;place-items:center;width:22px;height:22px;border-radius:7px;background:#eef2ff;color:#536de0;font-size:18px}@keyframes system-ripple{0%{transform:scale(.55);opacity:.75}100%{transform:scale(1.28);opacity:0}}@keyframes system-dot{0%,100%{box-shadow:0 0 0 4px rgba(52,184,117,.12)}50%{box-shadow:0 0 0 7px rgba(52,184,117,.2)}}@keyframes system-float{0%,100%{transform:translateY(0)}50%{transform:translateY(-5px)}}@keyframes system-breathe{0%,100%{transform:scale(.88);opacity:.55}50%{transform:scale(1.08);opacity:1}}@media(prefers-reduced-motion:reduce){.desktop-system-active *,.desktop-system-active:before,.desktop-system-active:after{animation:none!important}}

.desktop-chat-room-avatar.security{background:#e5f8f1;color:#168967}
.desktop-chat-message-avatar.bot{border-color:#bdebd9;background:#e7faf2;color:#138c68}
.desktop-chat-message.boti-message .desktop-chat-message-content>header strong{color:#087f61}
.desktop-chat-bot-tag{border-radius:99px;background:#dcf7ec;color:#087f61;padding:2px 7px;font-size:9px;font-weight:800;letter-spacing:.04em}
.desktop-chat-message.boti-message .desktop-chat-message-content>p{border-color:#bfeeda;background:linear-gradient(135deg,#effcf6,#f3f8ff)}